Desktop Support Technician

Encore Technologies

Desktop Support Technician Cincinnati, OH

Encore 24/7 Deskside Support Position – 12 hour shifts (5:30am – 5:30pm) – 3 days On / 3 Days Off

Encore Technologies is in search of a Desktop Support Professional. The Desktop

Support position will support the installation and maintenance of employee

equipment and systems including desktop computers, mobile phones, faxes and

printers. Configures, installs, maintains, and upgrades computer systems hardware

and software.

Key activities

• Configures, installs, maintains, and upgrades computer systems hardware and

• software

• Administers and maintains security of operating systems

• Mobile phone deployments, general support, and troubleshooting

• Restores files or systems by designing, writing, and implementing backup

• procedures

• Provides operational support for the organization’s information systems and

• peripheral equipment, such as badge readers, signature pads, scanners, desktops, printers, and storage devices

• Miscellaneous IT tasks support, projects, and on-call support

Education & Experience/Certifications

• Bachelors or Associates degree preferred

• 3+ years experience

Skills & Abilities

• Proficient in basic system administration tools & processes

• Strong computer networking skills and organizational skills

• Some moderate lifting may be required

• Occasional overtime

Visit our website to learn more about Encore Technologies and find out why Business Courier ranked us the 2019 Tech Company of the Year. Encore Technologies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

Tagged as: Desktop Support Technician