Manager Audio Visual Programming & Development

Encore Technologies

Manager Audio Visual Programming & Development Cincinnati, OH

Position Title: Manager, AV Programming & Development Classification: Exempt


The Manager, AV Programming & Development creates programs for enterprise customers to provide them with seamless integration to their audiovisual equipment. The Manager, AV Programming & Development position is responsible for managing, developing, and supporting Level I, II, and III Programmers, as well as Commissioning Specialist. The Manager, Audio Visual Programming & Development position reports directly to the Director of Operations.


  • Required to prepare for, participate in and contribute to Audio Visual Strategic Planning Sessions
  • Act as a Functional Manager of Audio-Visual Programming and Commissioning Team
  • Work with design team to develop and maintain repeatable, proprietary programming and interface packages, software libraries and modules
  • Gather programming requirements and understanding what is required
  • Proofing design and assisting in any adjustments that may be needed for a functional system.
  • Read and interpret AV systems drawings (CAD)
  • Script and code using LUA Java and/or Python
  • Design and development of custom graphical user interface (GUI) on control system touch panels
  • Configure and commission Crestron, Extron, RGB Spectrum, and other video switching processing systems
  • Configure and commission Crestron, Biamp & QSC Digital Signal Processors (DSP’s)
  • Integrate Cisco VTC Systems and other software-based conferencing solutions
  • Develop systems integration programs for Crestron and Extron system in multi-security level environments
  • Setup of Dante networks
  • Ability to coordinate the creation and integration of A/V control system programs onsite, offsite, and remotely in physical systems
  • Perform commissioning and acceptance testing of code
  • Test integrated systems and perform troubleshooting and remediation on complex AV systems
  • Creation of technical manuals and documentation
  • Ability to demonstrate completed system to client
  • Ability to work and think independently while meeting deadlines
  • Ability to balance multiple tasks with changing priorities
  • Responsible for always maintaining professional attitude and delivering excellent customer service SUCCESS FACTORS:
  • 25% Travel Ability Nationwide
  • Alignment with company mission, vision, and values
  • A high level of customer centricity
  • Strong work ethic
  • Strong team player with the ability to adapt to diverse team members
  • Ability to perform in a fast paced/high volume environment
  • Excellent verbal and written communication skills
  • Exceptional Critical Thinking skills
  • Detail Oriented- a high level of attention to detail is required
  • A high level of time management, accountability, and prioritization skills
  • Self-motivated, goal- oriented, and driven to accomplish department goals
  • Ability to be organized, problem solving, and be solution oriented
  • Proficient in Microsoft Office (Word, Excel, Outlook, Power Point)
  • Experience with control systems, videoconferencing, switching hardware, audio DSP setup and calibration
  • Knowledge of networking fundamentals such as: TCP/IP addressing, firewalls, routers, VLANs, and VPN
  • Ability to mentor and support Mid-Level programmers
  • Experience with interface (GUI) design and graphics applications
  • Certified in the following: Crestron, Extron, Biamp, and QSC Level 2


  • 10+ years of programming experience
  • 5+ years of Audio Visual supervisory and/or management experience
  • Associates Degree or equivalent required

Encore Technologies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

Tagged as: Manager Audio Visual Programming & Development