Security Lead Technician


Encore Technologies

Security Lead Technician Hebron, KY

Security Lead Technician 

POSITION OVERVIEW: The AV Lead Technician is responsible for diagnosing and repairing various types of Security, Access Control, CCTV, and IT-related systems. This position requires thinking independently and working within the specified guidelines with minimal supervision.


  • Ability to lead small to large-scale projects including new construction.
  • Assumes the responsibility of leading a team of technicians on large-scale build-outs
  • Ability to work efficiently in a fast-paced environment
  • Reporting accurately daily to the assigned project manager
  • Analyze and interpret system drawings
  • Perform installation, adjustment, and operation of security equipment such as Surveillance Cameras, Card Readers, electronic locks, power supplies, and controllers.
  • Cable management above ceilings, under tables, and within racks
  • Install and terminate various types of cabling connections (CAT6, phoenix connectors, soldering, etc.)
  • Perform hardware upgrades to components.
  • Ability to work with a remote system programmer to load and diagnose interfaces.
  • Knowledge of networking fundamentals such as TCP/IP, addressing, firewalls, routers, VLANs, and VPN
  • Comfortable and able to communicate with customers on any level.
  • Ability to train and educate customers on installed equipment and receive a final sign-off from the customer showing job completion.
  • Compile and submit all project-related deliverables including redlining CAD documents.


  • 30% Travel Ability Regionally
  • A high level of customer centricity
  • Strong team player with the ability to adapt to diverse team members
  • Ability to perform in a fast-paced/high-volume environment
  • Excellent verbal and written communication skills
  • Exceptional Critical Thinking skills
  • Detail Oriented- a high level of attention to detail is required
  • A high level of time management, accountability, and prioritization skills
  • Self-motivated, goal-oriented, and driven to accomplish department goals
  • Ability to be organized, problem-solve, and be solution-oriented
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)


  • May be exposed to uncomfortable or distracting sounds or noise levels on sites of projects being managed or coordinated
  • When working on-site, will be required to wear common PPE, such as safety glasses, gloves, hearing protection, and hard hats 

Experience and Education:

  • 4+ years’ experience in Low Voltage Integration
  • High School Diploma or equivalent experience preferred

Nor-Com, LLC. is an equal-opportunity employer. All candidates agree to complete a selection assessment and pre-employment drug screen.


Tagged as: Security Lead Technician